What to do in case of an emergency
In the first instance, please phone the practice as soon as you can - we are able to see most patients the same day if you ring us as soon as possible. Our number is 01633 483151 If you call out of hours, our answer-machine will give you some options: Meanwhile some useful advice is available below in our Frequently Asked Questions section
Option 1: Leave a message
Option 2: Opening Hours
NHS Emergency Scheme: This is open to all patients and can be accessed by phoning 01633 488389 during the day. Weekday Evenings phone 0845 602 0252 . This is an advice line only, but emergency clinics are available at weekends and on Bank holidays. Standard NHS charges apply to this scheme. The operator will take your details, and if appropriate, book you in on one of their emergency clinics
Private Emergency Care: This scheme operates at weekends and Bank Holidays and can be accessed by phoning 07623 984723 . The operator will take take your name and number and the dentist on call will phone you back to discuss your problem. If any treatment is necessary, an appointment will be made for you to see the On-call Dentist at their surgery. For patients who are on our Denplan, DPAS or Maintenance plans, there is a standard charge of £50, of which £35 is reclaimable from us. For all other patients there is an additional call-out fee of £100.
Frequently asked questions. What do I do if.....
- I need stronger pain killers?
Ibuprofen and Paracetamol are the painkillers we recommend as long as you are not allergic to them. But we do not advise taking them together: Start by taking two 500mg Paracetamol tablets. 3 hours later take 600-800mg of Ibuprofen, and then 3 hours later take two more paracetamol and alternate the tablets until you are able to seek professional care. This way you are effectively taking each painkiller only ever 6 hours, as recommended, but having effective pain relief every 3 hours. Do not take combined preparations as Paracetamol is fatal at high doses, and our regime is a maximum of 8 tablets every 24 hours.
- My child's front tooth has been knocked out
See this flow chart on how to assess immediate first aid
- My cap/crown has come off
If the crown has come off in 1 piece and is hollow or has a post stcking out of the root section, you may be able to replace it. Try wrapping a tiny piece of clingfilm around the post or inside the crown as this helps to keep the crown in place for a few hours. Do not try denture fixative - it doesn't work, or Superglue - it's very difficult to do right first time and you don't get a second chance! It can also make a permanent repair more difficult or impossible
- A tooth has broken and it's making my tongue/cheek sore
- A tooth/filling has broken and it's very sensitive to temperature
- My face is swollen
- My orthodontic brace is broken
- An orthodontic wire is sticking into my cheek
